We welcome you to the QOCA Application.
The QOCA Application includes QOCA ecg, QOCA vital+, and QOCA STETH. The QOCA Application, together with any updates or supplemental programs (collectively referred to as the "Application"), and the QOCA cloud-based healthcare services, are provided by Quanta Computer Inc. (hereinafter referred to as the "Company").
The Company place great importance on the privacy of all users who use our Applications and services. The protection of your personal data is a core commitment of the Company.
This Privacy Policy outlines how the Company collects, uses, stores, and processes your personal information and health-related measurement data. Kindly review and accept the following terms and conditions. By using the Application and/or associated services, you acknowledge that you have read, understood, and agreed to be bound by the terms herein. If you do not agree to any part of this Policy, you will not be able to fully use the features and services offered by the Application.
In accordance with the applicable laws of your authority, minors must obtain the consent of a legal guardian prior to using the Application and/or services. Your use of the Application constitutes your acceptance of the terms of this Agreement and the associated Privacy Policy.
1. Scope of Policy
This Privacy Policy applies to all users of the QOCA Applications and describes how the Company collects, uses, protects, and shares data.
2. Collection of Personal Information and Measurement Data
The Application can function independently as a local Application on your mobile device (hereinafter referred to as "device"). By default, all health measurement data is stored only on your device and is not uploaded or transmitted to external servers.
If you choose to connect to other services provided by the Company, personal information you provide may be collected to verify services.
Personal Information
The Company will only collect and use your personal information under the following conditions:
- Service Activation: When you activate the services provided by the Company, the Application may collect your name, medical record number, date of birth, gender, device identifier, device firmware version, and other related information. This information is used solely for identity verification and to provide services.
- Proactive Contact and Support: If you contact the Company for support, customer service, or other purposes, the contact information you provide will only be used to process your request.
Health Measurement Data
When using the measurement features of the Application, physiological data such as heart rate, pulse rate, heart sounds, lung sounds, blood oxygen level, body temperature, and ECG may be collected in the background.
- Local Storage: By default, this data is securely stored on your device and is not automatically transmitted to any external systems.
- Data Sharing: The Company will not share your data with unauthorized third parties. If you choose to connect to the Company's services, this data will be securely transmitted to the cloud servers. You may disconnect the link at any time, after which data will no longer be shared.
3. Use and Processing of Data
All collected personal information and measurement data will be used solely for the following purposes:
- To improve Application functionality and user experience.
- To provide personalized health recommendations.
- To perform statistical analysis to enhance service quality.
Your data will never be used for other purposes without your consent, nor will it be provided to unauthorized third parties.
4. Data Protection and Privacy Maintenance
The Company employs strict data protection measures to ensure the safety of your personal information and health information, including:
- Compliance with relevant privacy laws and regulations.
- Strict access control and encryption measures.
The Company will not modify or delete any data without your authorization or until the termination of Application usage, unless under the following conditions:
- Required by law.
- To protect the rights or property of others.
- To safeguard the legitimate interests of the Application.
5. Data Sharing Policy
The Company will not sell, rent, or trade your data to any third party. However, data may be shared under the following conditions:
- Upon lawful investigation by judicial authorities.
- When required by regulatory authorities within their legal authority.
- When necessary to fulfill legal obligations or maintain system security and functionality.
6. The data subject exercises their personal data rights
In accordance with the Personal Data Protection Act, you are entitled to exercise the following rights with respect to the personal data collected, processed, and used by our Company:
- Access and Review: You may request access to or review your personal data held by us.
- Copy Provision: You may request a copy of your personal data.
- Correction: You may request that we supplement or correct your personal data, provided you supply a reasonable explanation.
- Restriction of Use: You may request us to cease the collection, processing, or use of your personal data if it exceeds the original purpose or is no longer necessary.
- Deletion: You may request the deletion of your personal data if it no longer serves its original purpose, the retention period has expired, or you have withdrawn your consent.
7. User Obligations
If you identify any security concerns, please contact the Company immediately for assistance.
If you provide any false or misleading information, the Company reserves the right to restrict or deny your access to the Application and its services.
8. Application Security Measures
To maintain the system security and integrity of the Application, the Company implements the following technical measures:
- Prohibition of any unauthorized activities.
- Legal liability for any attempt to compromise the confidentiality, integrity, or availability of the Application.
- Implementation of technical protection mechanisms, end-to-end data encryption, firewalls, and intrusion detection systems.
- Regular system updates and security patches.
Data Storage and Retention Period
Your measurement data will be stored on secure servers and retained only for the duration required by law or business needs.
Data Deletion
Upon termination of your use of the Application Services or upon your request for data deletion, the Company shall delete your personal data in accordance with applicable laws and regulations, as well as your expressed preferences.
9. Privacy Policy Updates
The Company reserves the right to amend this Privacy Policy at any time, as may be required by applicable laws, regulations, or operational necessities. The Company retains the sole and exclusive right to interpret the provisions of this Policy.
In the event of any updates or amendments, notice shall be provided by way of announcements within the Application or via relevant platform links.
By continuing to use the Application after such updates, you are considered to have accepted and agreed to follow the revised terms of this Privacy Policy.
10. Contact us
If you have any questions about this statement, or if you wish to exercise your rights related to personal data, please contact us at:
Quanta Computer Inc.
Address: No. 211, Wenhua 2nd Rd., Guishan Dist., Taoyuan City, Taiwan
Telephone: +886-3-3272345
Email: qoca@quantatw.com